Shipping & Returns
We strive to process and ship your order as quickly as possible. If items are "in-stock" they are generally delivered within 5-10 business days from your purchase date. International orders can take 10-15 days depending on customs. Most orders will be shipped via USPS or FedEx.
Duke Cannon charges flat fees between $4.99-$23.99 depending on items featured for shipping and handling. For some merchandise additional fees may apply. In such situations, these fees will be noted before your transaction is complete in either the product description and/or the checkout process. If you would like special arrangement such as expedited delivery, please email email@example.com and we will make it happen. Once your order is shipped, you will receive a confirmation email.
Duke Cannon ships to everywhere in the world except for North Korea. We may at any time choose not to ship to France, as well.
Duke Cannon charges sales tax in various states whenever required by state law. If you were charged sales tax, it's because we are required to charge sales tax in your state.
If any item arrives all busted up or defective, we will make things right. Please contact firstname.lastname@example.org so we can refund or replace the damaged items. If you’re unhappy with the initial whiff, please know that products like solid colognes will smell different when applied to the skin, so we ask you to give it the old college try first. Please note we are unable to accept any returns for a refund. No exchanges or refunds will be given on any sale or free products. If you’re still unhappy, please reach out to email@example.com to discuss options. Additional shipping may apply. If you’re on the fence about whether you’ll like the scent of an item, please take a whiff first at one of our local retailers. VISIT STORE LOCATE HERE